PRIVACY POLICY

Effective Date:  June 15, 2026

Program Knowledge (“PK,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, register for events or courses, communicate with us, or otherwise interact with us. By using our website or services, you agree to the practices described in this Privacy Policy.

This Privacy Policy applies to website visitors, parents and guardians, student-athletes, college transfer athletes, coaches, athletic department representatives, families, subscribers, event participants, and other individuals who interact with PK. PK is a commercial online service that may collect information from users in the United States and other jurisdictions.

Information We Collect

We may collect the following categories of personal information:

  • Identifiers and contact information, such as name, email address, phone number, school, graduation year, age, role, sport, and mailing address.

  • Commercial information, such as records of services purchased, consultations, course enrollment, event registrations, and payment-related records.

  • Communications, such as messages sent through forms, quizzes, emails, texts, phone calls, calendar bookings, surveys, or consultations.

  • User-submitted materials, such as resumes, profiles, athlete information, program information, testimonials, or other content you choose to send us.

  • Technical and usage information, such as IP address, browser type, device information, pages viewed, referral source, time spent on pages, and interactions with our website.

  • Cookies and similar technologies used for analytics, site functionality, measurement, and advertising.

We do not intentionally collect sensitive personal information such as health information, disability information, race or ethnicity, immigration status, or precise geolocation unless you voluntarily provide it to us.

How We Collect Information

We collect information directly from you when you:

  • Complete a form on our website.

  • Request information or submit an inquiry.

  • Register for a consultation, event, course, or service.

  • Subscribe to email or text updates.

  • Communicate with us by email, phone, text, or calendar booking.

  • Submit resumes, profiles, or other materials.

We also collect some information automatically through cookies, analytics tools, advertising pixels, and similar technologies when you use our website.

How We Use Information

We use personal information to:

  • Respond to inquiries and provide services.

  • Register users for consultations, events, courses, and related offerings.

  • Process payments and maintain transaction records.

  • Communicate with you about your account, bookings, services, updates, and administrative matters.

  • Send marketing emails and texts where permitted by law.

  • Improve our website, content, services, and user experience.

  • Monitor, secure, and maintain our website and business operations.

  • Comply with legal obligations and enforce our agreements.

Cookies and Tracking

We use cookies and similar technologies to operate our website, understand traffic, improve performance, personalize content, and support advertising and remarketing. These technologies may collect information such as IP address, browser type, device identifiers, pages visited, and similar usage data.

Where required by law, we will provide notice and obtain consent before using non-essential cookies or tracking technologies. You may control cookies through your browser settings and, where available, our cookie preference tools. Disabling some cookies may affect website functionality.

How We Share Information

We do not sell personal information for money. We may disclose personal information to the following categories of recipients as needed to operate our business:

  • Our employees, contractors, and advisors who need the information to perform services for us.

  • Service providers such as website hosting companies, email platforms, customer relationship management systems, payment processors, calendar tools, analytics providers, advertising vendors, and event platforms.

  • Third parties when you request or authorize us to share information.

  • Legal authorities, regulators, or other parties when required by law or when we believe disclosure is necessary to protect our rights, safety, users, or property.

If we publish testimonials, quotes, success stories, photos, or similar content, we will do so only with appropriate permission and, where applicable, parental or guardian authorization.

Minors

PK is intended for use by parents or guardians acting on behalf of minors, or by users who are 18 years of age or older. We do not knowingly permit children under 13 to submit personal information directly without verifiable parental consent.

If you are under 18, you may only use our services where a parent or legal guardian is involved as required by law or by our intake process. If we learn that we have collected personal information from a child under 13 without the required parental consent, we will take appropriate steps to delete that information.

Parents and guardians may contact us to review, delete, or request changes to a child’s information, subject to applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations. When information is no longer needed, we will delete it or anonymize it when feasible.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information, subject to legal exceptions.

  • Opt out of marketing emails or texts.

  • Withdraw consent where processing is based on consent.

You may opt out of marketing emails by using the unsubscribe link in the message. You may opt out of marketing texts by replying STOP or following the instructions in the message.

Third-Party Services

Our website and services may link to or rely on third-party providers, including hosting, analytics, payment, email, booking, advertising, and event platforms. Those third parties may process information under their own terms and privacy policies. We encourage you to review their privacy practices.

International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. By using our website or services, you understand that your information may be processed in jurisdictions that may not provide the same level of data protection as your home country.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on our website. If the changes are material, we may provide additional notice as required by law.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us at:

Email: info@programknowledge.com